Chimney Sweep Frequently Asked Questions
Chimney sweeping is a service that not everyone has experience with. And besides Mary Poppins, not many people even know what happens when a chimney sweep occurs. If you are one of the lucky few New England homeowners who gets to enjoy a roaring fireplace, we have a helpful list of FAQ’s as you look to schedule your first or next chimney sweep. You can check out all our FAQ’s here as well!
- How often do I need to schedule a sweep?
We recommend that all chimneys need to be cleaned yearly.
- How do I make an appointment?
You can make an appointment by calling the office or submitting a “request appointment” form on our website.
- Do I need to be there for the appointment?
We do recommend that you are there for the appointment, so the tech can answer any questions or concerns that you may have during the appointment.
- How long does a sweep normally take?
It usually takes up to 30 minutes for the tech to sweep one flue.
- Do I need to shut off my stove for the appointment?
Yes. All appliances except oil furnaces need to be shut off at least 24 hours before the appointment.
- Do you sweep gas appliances?
We do not work on any gas appliances. In NH you need a licensed gas fitter to be able to work on any chimneys that vent gas appliances.
- What if the tech finds something wrong with my chimney?
The technician will discuss any repairs that are needed to your chimney and answer any questions or concerns you may have as well. You will also receive an estimate of the repairs so you need exactly what needs to be done. Which, you will receive 24-48 hours from your appointment.
- Why do you only service my area during certain times of the year?
During the busier season which typically runs from September to January we cannot expand our service area outside local towns. During the summer months we are able to expand our service are. If you have any questions on this, please call the office and we are more than happy to help.
- What happens if I do not need a sweep?
The tech will still perform an inspection to confirm that a sweep is not needed. This is also to make sure that no repairs are needed. You will not be charged for services that are not done.
- When do I pay?
Payment is due upon completion of the job. Payment can be made by cash, check or credit/debit card. Credit/debit card payments can be made over the phone or online with the link we provide with your invoice we email.
If you are looking to have your chimney swept, inspected, or repaired, call us today at 603-525-7905 or submit or appointment request form. Our team has been keeping homes warm and fireplaces safe in New Hampshire for over a decade. Contact us today to learn more about all our services.