Your Chimney’s Safety Is Too Important to Trust to the Lowest Bidder

When you’re shopping for prices to get some work done to your chimney, your natural inclination may be to choose the company with the lowest price. A low bid on chimney repairs, chimney sweep services, chimney inspections and the like doesn’t necessarily mean you’ll get poor service, but it could. Here’s why.

Looking closer at low chimney service prices

Specialized Chimney Repair Equipment, Amherst, NHWhen a chimney company comes in with a very low price for work that other companies charge much more for, you have to ask yourself why the first company can charge so little. Maybe they’re not really in business to make money, but that’s unlikely. Some other answers are probably closer to fact:

  1. You’ll pay in the end. The initial price may be low, but you may find more work and materials are “unexpectedly” needed as the job goes on. In the end, you might end up paying more than what all the other chimney companies estimated.
  2. Apples and oranges. A low bid could mean fewer tasks will be done during the project. It could also mean inferior (cheaper) materials might be used. Read your written bids closely to make sure the low-price company is actually going to perform the same work with the same-quality materials as the others.
  3. Equipment/tools. Professional chimney sweeps and repair companies invest considerable money in their tools and equipment in order to always have the right tool for the job. This allows them to confidently charge industry-level prices. A company that has made little investment in equipment may charge low prices and return sloppy results.
  4. “Fly-by night.” Individuals and companies who give extremely low bids may not be serious about their work in the hearth industry. They may just be in it long enough to make a few bucks before moving onto something else.


What to do when hiring a chimney services company

Use this checklist to weed out inferior service providers and those who may not deal honestly with you.

  • Check for certifications from industry associations such as the Chimney Safety Institute of America (CSIA), the National Chimney Sweep Guild (NCSG) and others.
  • Get references of past customers – and talk to them!
  • Find out how long the individual or company has been in business.
  • Look at their website – if you see that they do chimney work plus pet grooming, this may not be the company for you.
  • Ask if they’ve done projects like yours in the past (not all chimney services companies perform all chimney-related work).
  • Confirm a valid local business license and that they are bonded and fully insured.
  • Read online reviews on Yelp and similar platforms.
  • When speaking with a rep, decide if this person seems to really know the business and your particular project inside and out.

Professional Chimney Sweeps, Amherst, NHBlack Moose Chimney & Stove of Antrim, NH, has been satisfying our southern New Hampshire customers since 2009. We hold CSIA certifications and are proud members of the National Chimney Sweep Guild and the Northeast Association of Chimney & Hearth Professionals. We provide a full menu of services including chimney sweep, chimney inspection, chimney repair, chimney rebuilding and more.

Call (603) 525-7905 for a job done right by professionals you can trust.

First Thing

John RantaJohn Ranta
17:01 22 Mar 24
They arrived on time, worked quickly and showed me the results. Prfessional throughout. jr
william greenwilliam green
23:21 14 Mar 24
Really helped me out can't say enough good things highly recommend!!!! The young man that came to my home was very knowledgeable and friendly great attitude all around answered all my questions and left me stress free best of all left no mess.🤙🏻🤙🏻
Michael Dell'OrtoMichael Dell'Orto
18:39 14 Mar 24
Jaime ConleyJaime Conley
17:13 14 Mar 24
Sarah GilliattSarah Gilliatt
01:46 13 Mar 24
A very thorough and careful job done! Thank you.
Larry CookLarry Cook
15:11 07 Mar 24
I wanted to give 5 stars but they are very busy which meant I had a good wait for both the inspection/cleaning, then for a quote on repairs and then for the repairs. Their prices seemed a little high to me but I have nothing to compare with as they were highly recommended by someone I trust and other companies had plenty of negatives reviews which kept me from getting additional quotes. I am happy with the work and they promptly returned to fix a mistake that had been made. Chris the inspector, Jennifer in the office, and Alex and his repair crew were all pleasant and took the time to answer all of my questions. Alex and his crew even took their shoes off (it was winter) before entering my house without even being asked! So if you are not in a rush and want to ensure you chimney is as safe as possible then I think you'll be happy with Black Moose.
Rebecca DeFuscoRebecca DeFusco
22:35 21 Feb 24
After a recent sweep of our chimney, it was discovered that our flue tiles were cracked. Black Moose techs were hard working, detail oriented and professional! Nice jobs guys! See you next year for my cleaning!
Karen CKaren C
14:52 14 Feb 24
Excellent I highly recommend Black Moose Chimney and Stove; Kelly and Liam are awesome, they did a great job. Extremely professional, arrived early, went through everything with a fine tooth comb ensuring pellet stove was thoroughly cleaned. They also were respectful of my home, conscientious and cleaned up after themselves. Made sure stove worked prior to leaving and told me to call promptly if anything came up afterward. Will definitely use them again.
Denise ClarkDenise Clark
16:32 31 Jan 24
We've had Black Moose clean our chimney for a number of years.But recently, we had an emergency situation at our home involving our chimney & oil furnace flue, which was caked full of soot from a malfunctioning furnace. They came & cleaned out both flues in no time, even going up on the roof with snow on it! They cleaned up after their work in the interior rooms where the oil furnace and the woodstove are located. Great work. Reasonable prices. Very nice people. You can't go wrong with Black Moose.
Joe GJoe G
18:30 24 Jan 24
Goods: The technicians know their business, very efficient in cleaning/inspection along with cleaning up after the 'dirty work'.Others: Communications could be more effective. Despite early coordination about scope of work (multiple flues within same chimney) the estimate provided did not reflect this and the final invoice was significantly more than the estimate provided.Quote for follow-on chimney relining was significantly more than that offered by other companies in the area (and far more than neighbors experienced for similar work accomplished by other companies)