Video Scanning – When and Why?


As much as I would like to promote a new service we offer, I would also like to shed some light on when and why proper video scanning should be performed for those interested.

chimney smell and chimney sweep in Henniker NHVideo scanning involves using a camera unit and usually some sort of digital imaging technology to examine the interior of the chimney flue. A small camera is pushed up inside the flue and moved the entire length to check the integrity of each seam. It is really the only way to be sure your chimney is serviceable and free of cracks or gaps in the liner. The images are fed back to a viewing screen and are often recorded, and in our case these images are then used in a formal report which is prepared for the homeowner, buyer, or seller.

A video scan is performed during an NFPA Level 2 inspection which are performed for a variety of reasons including change out of an appliance, real estate sale, troubleshooting, or if there has ever been a fire in the flue. The flue must be cleaned first as any normal preseason service and check, and then the video unit is fed through the system. Because of the extra time involved in both the on site work and the report writing afterward costs do run roughly double a standard clean and check but are more than justified by having seen every inch of the flue.

Here is a tip for homebuyers: Have a proper Level 2 inspection performed. The scan of the flue in your potential house could reveal issues even in systems which a regular home inspector did not see. (Cracks and gaps which are often hard to see from the ends of the chimney, holes, old thimbles, PLUMBING VENTS.) Knowing about these issues gives you more bargaining power.

Sometimes problems are easy to spot, but sometimes they’re not which is where proper scanning comes in. Bottom line, it’s the best way to get the most information about your flue and very well worth the cost.

First Thing

John RantaJohn Ranta
17:01 22 Mar 24
They arrived on time, worked quickly and showed me the results. Prfessional throughout. jr
william greenwilliam green
23:21 14 Mar 24
Really helped me out can't say enough good things highly recommend!!!! The young man that came to my home was very knowledgeable and friendly great attitude all around answered all my questions and left me stress free best of all left no mess.🤙🏻🤙🏻
Michael Dell'OrtoMichael Dell'Orto
18:39 14 Mar 24
Jaime ConleyJaime Conley
17:13 14 Mar 24
Sarah GilliattSarah Gilliatt
01:46 13 Mar 24
A very thorough and careful job done! Thank you.
Larry CookLarry Cook
15:11 07 Mar 24
I wanted to give 5 stars but they are very busy which meant I had a good wait for both the inspection/cleaning, then for a quote on repairs and then for the repairs. Their prices seemed a little high to me but I have nothing to compare with as they were highly recommended by someone I trust and other companies had plenty of negatives reviews which kept me from getting additional quotes. I am happy with the work and they promptly returned to fix a mistake that had been made. Chris the inspector, Jennifer in the office, and Alex and his repair crew were all pleasant and took the time to answer all of my questions. Alex and his crew even took their shoes off (it was winter) before entering my house without even being asked! So if you are not in a rush and want to ensure you chimney is as safe as possible then I think you'll be happy with Black Moose.
Rebecca DeFuscoRebecca DeFusco
22:35 21 Feb 24
After a recent sweep of our chimney, it was discovered that our flue tiles were cracked. Black Moose techs were hard working, detail oriented and professional! Nice jobs guys! See you next year for my cleaning!
Karen CKaren C
14:52 14 Feb 24
Excellent I highly recommend Black Moose Chimney and Stove; Kelly and Liam are awesome, they did a great job. Extremely professional, arrived early, went through everything with a fine tooth comb ensuring pellet stove was thoroughly cleaned. They also were respectful of my home, conscientious and cleaned up after themselves. Made sure stove worked prior to leaving and told me to call promptly if anything came up afterward. Will definitely use them again.
Denise ClarkDenise Clark
16:32 31 Jan 24
We've had Black Moose clean our chimney for a number of years.But recently, we had an emergency situation at our home involving our chimney & oil furnace flue, which was caked full of soot from a malfunctioning furnace. They came & cleaned out both flues in no time, even going up on the roof with snow on it! They cleaned up after their work in the interior rooms where the oil furnace and the woodstove are located. Great work. Reasonable prices. Very nice people. You can't go wrong with Black Moose.
Joe GJoe G
18:30 24 Jan 24
Goods: The technicians know their business, very efficient in cleaning/inspection along with cleaning up after the 'dirty work'.Others: Communications could be more effective. Despite early coordination about scope of work (multiple flues within same chimney) the estimate provided did not reflect this and the final invoice was significantly more than the estimate provided.Quote for follow-on chimney relining was significantly more than that offered by other companies in the area (and far more than neighbors experienced for similar work accomplished by other companies)